The best in the world

  • Home
  • Technics
  • Finance
  • Ratings
  • Cars
  • Movie
  • People
  • Home
    • Technics
    • Finance
    • Ratings
    • Cars
    • Movie
    • People

Home Tourism

Rating of the most common complaints about Russian hotels

Share
Pin
Tweet
Send
Share
Send

The Association of Russian Tour Operators (ATOR) analyzed 5 thousand reviews of people vacationing in the summer of 2015 in various Russian hotels and resorts. Based on these reviews was compiled rating of the most common complaints about Russian hotels.

Most reviews (75%) were positive, the remaining 25% were negative. At the same time, a quarter of positive reviews are custom-made and written on the instructions of hoteliers.

So, what are the tourists dissatisfied with who have decided to visit domestic hotels?

7. Inconsistency of the description and photos on the site

6% of users noted a discrepancy between the enticing photos on the hotel website and what they actually saw. Because of the “Photoshop masters,” a tourist’s vacation can be seriously ruined. Few people are pleased to see a shabby cramped room instead of a beautiful spacious room or enjoy the views of the garbage dump instead of a pine grove.

6. Price mismatch

6% of tourists complained that the room rate was much higher than its quality.

5. Problems with room cleaning

8% of negative reviews are associated with this defect. In one review concerning the sanatorium in Belokurikha, it is said that the vacationer had to run after the maid to change her towel, bring toilet paper, soap, etc. Garbage was not cleaned for a week and the problem was solved only after the guests turned to the reception.

4. Appliances and plumbing do not work

The inability to use these benefits of civilization faced 8% of Russian tourists. Since the reviews are related to summer vacations, it is easy to imagine what it is like to live in a room with a non-working air conditioner when the heat reigns above 30 degrees.

3. Poor nutrition

With poorly prepared, stale or monotonous food, 9% of negative reviews about visiting hotels and resorts of the Russian Federation are associated. Some tourists note that live cockroaches ran around prepared dishes, and “cooked”, dead insects came across served portions. Sometimes unappetizing “seasonings” like hair come across in food.

2. Poorly trained, unfriendly, rude staff

15% of vacationers complained about boorish or frankly unfriendly attitude of staff in hotel complexes and boarding houses. Some hotel employees perceive their work as a heavy duty, and guests - as an annoying element of the landscape, which is better to quickly get rid of.

1. The quality of the number of rooms

This claim (17%) ranks first in the top 7 most frequent complaints of guests of domestic hotels. Spots on the mattresses and bedbugs beneath them, cockroaches running along the walls - this picture can horrify even a person accustomed to Spartan conditions. What can we say about tourists who come to hotels to relax and unwind.

According to Maya Lomidze, head of the ATOR, due to the low hotel service, those residents of Russia who used to have a rest in Turkey and Egypt can stay at home, refusing to rest in the Crimean or Krasnodar resorts.

Share
Pin
Tweet
Send
Share
Send

Watch the video: She Has Lived In This Hotel For 25 Years! (June 2025).

Similar Articles

Top 10 countries with the shortest vacation
Cities and countries

Top 10 countries with the shortest vacation

2020
The longest nails in the world: photos, video
The most in the world

The longest nails in the world: photos, video

2020
Top 10 most unusual bicycles in the world
Ratings

Top 10 most unusual bicycles in the world

2020

Leave Your Comment

Recommended

Top 10 largest zoos in the world

Top 10 largest zoos in the world

2020
Top 10 Worst Ways To Make Money

Top 10 Worst Ways To Make Money

2020
The best inflatable pools for children 2020

The best inflatable pools for children 2020

2020
Rating of countries by road quality

Rating of countries by road quality

2020

Popular Categories

  • Tourism
  • Technics
  • Favorite
  • Coronavirus
  • Books
  • The most in the world
  • Food and drink
  • Information and News
  • Movie
  • Medicine

Recent

Top 10 high-profile spy scandals of the last decade

Top 10 largest diamonds in the world

Top 5 most beautiful roads in the world

10 best islands to travel in 2018, Condé Nast Traveler ranking

The best TED performances in Russian (video)

10 best cheap smartphones, 2018 ranking

Actual

Xiaomi Redmi 3 Pro - a Chinese smartphone that has no equal
The most in the world

Xiaomi Redmi 3 Pro - a Chinese smartphone that has no equal

2020

About the Xiaomi brand, few buyers of modern mobile gadgets know. Basically, this manufacturer is known among advanced users who order new products from Chinese industry on specialized foreign sites. Well, recently the situation has been changing for the better: ...

Jokowi supporters try to prevent anti-Jokowi activist from entering Batam

Best Hair Growth Products: Effective Drugs

2020
Jokowi supporters try to prevent anti-Jokowi activist from entering Batam

Excursion to unusual restaurants of the world

2020
Jokowi supporters try to prevent anti-Jokowi activist from entering Batam

7 TV series with the worst endings according to critics

2020
Jokowi supporters try to prevent anti-Jokowi activist from entering Batam

7 most unusual churches in the world

2020

The best in the world

The best in the world.

Recent

  • The best GPS trackers of 2020
  • Top YouTube videos ever
  • The most expensive single-color paintings in the world

Popular Categories

  • People
  • The most in the world
  • Medicine

© 2025 https://efuc.org

  • Food and drink
  • The most in the world
  • Sport
  • Favorite
  • Coronavirus
  • Nature
  • Medicine
  • Technology Reviews and Tests
  • Books
  • Technics

© 2025 https://efuc.org